Our Satisfaction Guarantee
Something Sexy guarantee the quality of our garments, and satisfaction of your purchase.
If you are not happy with the garment you have purchased, or if it doesn’t fit, NO PROBLEMS, send it back and choose anything else displayed in our online store to the same value. No questions asked.
Our aim is to make sure that as a valued customer, you are 100% satisfied with your purchase. That's our guarantee.
Our Exchange Policy
Conditions of our Exchange Policy, as follows:
For any items or garments which do not fit properly Something Sexy will exchange the garments providing that:
- The garment is returned within 7 days of receiving it.
- The garment labels are still attached to the garment
- The garment has not been worn (except to try the garment on for size)
- The garment has not been damaged or soiled
- The garment has not been altered by you in any way
- The returned item is accompanied by the original receipt
- The item is returned to us in it's original, undamaged packaging.
Something Sexy will do our best to exchange your item for the correct size in the same style, subject to stock availability. Where we can not supply the identical style we will offer an exchange of another item of the customers’ choice for the same value.
Please Note...
No refunds given for any items.
Please note, when purchasing pantyhose or stockings we do not accept returns or offer refunds.
Postage charges when returning goods are the responsibility of the purchaser.
* Please remember to wear a liner when trying on your lingerie bottom or an outfit that has a panty bottom. We trust that most people are honest and will take the time to try on lingerie carefully.
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